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knowledge creation

Published
Wed, May 18 2014
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Microsoft Dynamics

Microsoft Dynamics is a flexible, powerful business solution for customer relationship management (CRM) and enterprise resource planning (ERP) that can help make your people more productive and can grow with your business. The solutions are tailored for customer needs in Sales, Retail, Marketing, Services.

Microsoft Dynamics Implementation

Our Consultants has high expertise in providing On Premise or Cloud solution. Our Consultants are experience in

  • Designing
  • Installation
  • Customization & Configuration
  • Workflow Automation
  • Email Set Up
  • Integration
  • Reporting
  • End-user Training

The Activities of our Implementation includes

  • Analysis โ€“ Detailed Requirements Study and Analysis
  • Design & Development โ€“ For customizations envisaged during the study.
  • Deployment - Installation, Configuration, Master Data Upload & Training
  • Operation โ€“ Go Live

Microsoft Dynamics Maintenance and Support

As your business grows, the demands on existing applications will increase, and you must ensure that they are stable and available when your customers need them. Also you must monitor all the data transaction via the integration touch points online or batch. With our strong expertise we offer our customers maintenance Services and production support. Leave you Application maintenance us and you concentrate on defining business strategy and growth of your organization.

  • We have expertise specialized in Customer Relationship Management and experienced in Implementation
  • We have resources certified by Microsoft and so they provide better solution following best practice standards
  • The team assigned for support includes experienced professionals certified to customize, integrate and provide training for the needed solution
  • We provide Quick turnaround of service and change requests
  • Planned and phased enhancements to improve performance of applications
  • Helpdesk and production support for problem and incident management
  • We have a proven project management system and has developed a successful project start to finish, provided application support and maintenance in a committed SLA
  • We assure meeting deadlines, consistent two-way communication (written and verbal), project cost in line with estimates, after sales service