Implementation. Management. Performance.

Your organization can have best class enterprise to manage your business with huge amount for organizational data information but it’s very much important for organization to perform analytics and performance report over the data they have Oracle Business intelligence delivers the most robust set of reporting, ad-hoc query and analysis, OLAP, dashboard, and scorecard functionality with a rich end-user experience that includes visualization, collaboration, alerts, and more.


Implementation of Oracle Bussiness Intelligence

We offer a full end to end implementation of Oracle Business Intelligence and we have expert consultant with following

  • Excellent experience in OBIEE implementations involving RPD Modelling, Metadata modelling , OBIEE Answers, scorecard, Interactive Dashboard, Reporting ,Publishing and map viewer.
  • Expertise in OBIEE Architecture both 10g and 11g
  • Performance Tuning experience on OBIEE Reports
  • Rich experience with Oracle database.
  • Proficiency in Oracle SQL, PL/SQL.
  • Dimensional modelling knowledge and experience is a must.
  • Experience with translating business requirements to technical documents and report specifications
  • Strong expertise in DWH concepts. Understanding of end-end Customization best practices from Source to Data Warehouse to Report
  • Good customer management and presentation skills
  • Done implementation for customers in Middle east, Africa

Implementation of Siebel Application

Siebel implementation success critically depends on following implementation best practices that we follow

  • Establish measurable business objectives by defining the specific business results customers want to achieve through the implementation of their Siebel application
  •  Conduct Workshops with Customer organizations executives, managers, and users to a single vision, set clear expectations for the required changes, and identify performance metrics for their implementation
  •  Develop an implementation strategic plan which is the framework from which we link people, process, and technology together to defines the project goals, develops a strategy for achieving these goals, explains how the application supports the strategy, and ensures value for the users
  •  Establish program management, A strong program management team and methodology is important to the success of Siebel implementation. Establishing the decision-making rules up front and identifying the roles, responsibilities, and metrics to manage the implementation provides the framework that guides and supports customer’s Siebel implementation.
  •  Develop a user-adoption strategy how well users adopt the new Siebel application and use it in the way intended directly affects return on investment. Developing a strategy to affect user adoption early on in your implementation saves you retraining costs down the line
  • Phase the implementation, Due to its complex business strategy, implementation is best achieved when carried out over phases
  • Train users, the development of a comprehensive training plan for customer’s Siebel implementation assists customers in achieving higher rates of user adoption. We conduct trainings for users to learn the new Siebel application as well as the business processes associated with it. Training should be role-based and ongoing
  • Monitor progress Once customers have implemented Siebel application we assist monitor, measure, and track customer system’s results through Support and Maintenance

Siebel Application Maintenance and Support

Identifying a best solution provider or system integrators is more important than selecting a best solution for your project. Having an excellent CRM package and not a right implementation provider will mess up the whole project. So there is need for aAssociates having expertise resources who can provide full implementation support including system design customization, data conversion, installation, training, production support and maintenance.

In Brassy Technologies

We ensure comprehensive and quick resolution from our Siebel experts and certified associates

We understand the business necessity and end user expectation of customizing your Siebel applications in a phased manner as new project and as minor enhancements during maintenance contract.

All support activities will follow the process of perform impact analysis, design, develop, testing and deployment. Also we conduct CAM Analysis to perform the Cause Analysis of any problems

We have a well-defined service management process, where we work with customers to identify upcoming or changing software needs. Our support liaison process ensures that we understand the future strategic direction of customer organization

We help customers in drawing the road map for all their application enhancements and integration touch points

With strong Oracle database experts we handle Oracle database administration, backup and recovery strategy, execute and monitor the EIM batch jobs for full and delta load from external systems to Siebel

Siebel Upgrade

There are many reasons to consider upgrading your current Siebel CRM Version,For example

  • Upgrading may provide access to new functionality and software applications that can help keep your organization well
  • Positioned to meet your business objectives by leveraging the latest technology and built-in business processes
  • Updated software versions may provide an “out-of-the-box” solution to requirements that may need to otherwise be built and maintained
  • In an increasingly rigorous regulatory compliance environment, upgrading may facilitate compliance at a lower cost through retiring customizations
  • Upgrading allows you to leverage the latest performance and usability enhancements, enabling you to increase the efficiency of your applications and your business
  • You may need to upgrade to remain eligible for the highest levels of product support